Over 10 years ago, I interviewed a woman who was addicted to her phone.
For context, she was a sales manager who used a BlackBerry phone for work (a fancy, expensive device at the time).
Every minute of the interview, her phone pinged with a notification or she received an email alert on her laptop. She’d glance at one of her devices and, with a panicked look, say, “I need to answer this!”
It was an awkward and disjointed conversation, full of stops and starts. I have to admit, her behaviour annoyed me. I soon realised I wasn’t the only person feeling this way.
The sales manager mentioned that she had a 4-year-old daughter who would get upset with her.
She told me that her little girl would beg her to put her phone and computer away. She’d tug at her clothes and cry, “Mummy! Mummy! Put your phone away!”
I appreciated this woman’s honesty, especially when she said to me:
“On the weekend, I’m with my kids but not truly with them… if you know what I mean”.
I knew exactly what she meant.
That was over 10 years ago. Fast forward to today, and we’re all a bit like that sales manager. But things are a lot worse now.
Instead of being overwhelmed and distracted by phone calls and work emails, we’re dealing with powerful Big Tech companies that hijack our time, energy, and attention.
They’ve made us weak-willed and impulsive.
We’re now in a position where distraction is something we crave rather than put up with.
When we have a gap in our schedule or we have to wait in line, what do most of us do? We reach for our phones without even thinking.
Rather than be alone with our thoughts, we desperately try to fill the space with ‘phone snacks’.
When we feel confused, frustrated, or bored, we run to our devices to escape the discomfort and our brains reward us for doing so.
Every time we switch tasks, our brain releases a little shot of dopamine.
It’s these quick hits of dopamine that train us to crave checking our phones and, ultimately, multitasking.
In an environment of unrestricted tech use, my brain is like a wild monkey. It wants to run around, make a mess, and explore many different things all at once.
I can relate to Dr Nancy Colier when she writes in The Power of Off, the mind on technology is like a “wild, locked-up monkey that’s drunk two bottles of wine chased by a shot of Scotch and been stung by a whole swarm of bees”.
When I start multitasking (and it doesn’t take much to get me going), I feel amped up, frenzied, and agitated. My energy feels a little crazy.
Research shows that as we quickly switch from one task to another, we rapidly deplete our finite mental resources and put our brains under a lot of stress.
But it gets worse . . .
When we multitask, we also experience what researcher Sophie Leroy calls Attention Residue.
In a research paper called Why is it so hard to do my work? Leroy explains Attention Residue as the extent to which your attention is only partially focused on the current activity because a prior activity (the task you rapidly switched from) is still holding part of your attention.
Why does this matter?
Leroy’s research found that when you experience Attention Residue, your performance suffers.
It’s as if you’ve taken a big dollop of the previous task and put a thick slather of it all over the current task, thereby making a mess of the present moment.
The quest to be (and stay) present
The good news is we can stop messing with our precious moments by focusing on one task at a time.
In his excellent book Time Surfing, Zen Monk Paul Loomans encourages us to focus on one task at a time, with minimal interruptions, and do it until completion. He says if we do this, we will experience a sense of calm and pleasure in everything we do.
Even tasks we consider boring or mundane (e.g., peeling potatoes or cleaning your room) can be transformed into artistry when you are truly present.
Part of the problem is that we’re often in a rush to get to the next thing on our to-do lists. But as Loomans warns, “Rushing is like gulping down time. You’re not living for now but for later”.
To counter this frenetic urge to race ahead, Loomans suggests that we accept whatever we are doing as “the activity of the moment”. In other words, we view the task before us as the most important thing we can be doing in this moment and we forget the rest.
It’s a simple but powerful mental shift.
I’ve noticed that when I accept whatever I am doing as the thing I should be doing right now, I no longer feel the urge to work with such intense energy. I feel calmer. An added bonus is that when I slow down, I make fewer mistakes and tend to do a better job.
At the heart of it, doing one thing at a time means showing up to life and being present, to the good stuff but also the painful, boring bits.
If you find yourself reaching for your phone more than you’d like, ask yourself this question:
“Am I reaching for my phone to escape the present moment?”
For me, the answer is usually yes. I’m trying to avoid the discomfort of life. But life tends to be more meaningful and enjoyable when I stay fully present to what’s happening around me, with my phone out of sight.
Strategies to help you live with greater intention and focus
Technology will dominate your life, and multitasking will be an issue unless you have strategies to protect your time, energy, and attention.
What motivates me to set limits on my tech use (specifically my phone) is a desire to feel calm, grounded, and focused. I also want to live a life of substance, not one in which I am constantly chasing instant gratification.
Here are the strategies that I am currently practising to help me decrease multitasking and cultivate calm:
1. My phone is out of sight for most of the day
When I’m with someone or working on an important task, I put my phone away and keep it out of sight. I want to be fully present with the person I’m with or the task at hand. Why?
Because attention is how we show others they matter.
When someone is checking their phone in a social situation, it communicates “I’m more interested in what’s happening on this screen than I am in you”.
When I think back to the interview with the sales manager, it would have been a better experience for everyone if she had put her phone on silent, left it in her bag, and closed her laptop.
There would have been fewer times saying “What was the question again?” and “Sorry, I can’t remember what we were talking about”.
We probably would have felt more connected, too.
Note: Even when my phone isn’t within arm’s reach, I can still catch myself rapidly switching between web browsers and tasks. However, I’ve noticed that my multitasking significantly increases when my phone is within arm’s reach.
2. I do intermittent phone fasting
You’ve probably heard of intermittent fasting, where you have a window for eating (e.g., 10am to 6pm). But have you heard of phone fasting?
Phone fasting is a period during the day when your phone is not within reach.
As TJ Power states in The Dose Effect:
“A phone fast enables your dopamine to replenish and creates the opportunity for connection and restoration.”
So, as an experiment, for 30 days, I phone fasted from 8pm until 12noon the next day (allowing myself to make urgent calls if needed). I discovered that this made a big difference to my ability to focus. I also experienced a sense of calm like never before.
3. I create a wish list at the start of the day
At the start of the day, I create a ‘Wish List’ (another wonderful concept from Paul Looman’s Time Surfing book).
I write down all the things I’d like to do in the day, but there’s no pressure to do all of them. I then put the list away, and depending on how I feel, I listen to my intuition and trust myself to choose the right activity to begin with.
Before I start a work session, I also declare what I intend to do (e.g., “Chop vegetables for curry” or “Write for 45 minutes”). If possible, I also like to share what I plan to do with another human (I use an online coworking community called Cave Day to do this).
4. I take regular movement breaks
After every 25-30 minutes of work, I aim to take a short movement break (usually 2-5 minutes in duration). This helps me to stay energised and alert. But most importantly, it gives me a brain boost.
What I wish I had understood when I was younger is that you can’t focus for hours on end. It’s not humanly possible because your brain has a finite amount of attentional resources. This means as you focus on doing a task, your attentional resources get depleted (and if you multitask, you accelerate the depletion even more!).
However, research shows you can boost your attentional resources by taking short breaks or, as Paul Loomans likes to call them, ‘breathers’.
A ‘breather’ is any activity that allows you to get out of your head and grounded in your body.
Some of my favourite breather activities include going for a short walk, chopping vegetables, or riding my bike to pick up a package from the post office. These activities allow my brain and thoughts to roam free.
Although many of us default to checking our phones during breaks, resist the urge. The problem with using your phone on a break is that you’re still in your head. This means you’re churning through your attentional resources instead of replenishing them.
Final thoughts
The sense of calm and pleasure I experience when I stop multitasking and focus on doing one thing at a time is second to none.
But in the age of the Attention Economy, with so many companies trying to hijack our attention, it takes discipline and practice to stay focused.
Without strategies in place to protect your focus, the default will be multitasking and its friends – chaos, stress, and fatigue.
We may not have a 4-year-old child tugging on our clothes when we’re using our phones. But perhaps we should all listen to the wisdom of that little girl and put our phones away.





















































































